Home
The Home tab shows a high-level overview of Right First Time (RFT) data:
Number of shipments closed in the selected period.
Highlights regarding the RFT, auto shipment delivery, and auto shipment closures.
Brief summaries about exceptions and lane performance.


Key performance indicators for selected shipments.
Item | Description |
---|---|
Shipments | Number of shipments closed in the selected period. The default period is 1 January 2023 – present. |
% RFT | Ratio of shipments that are RFT out of the total number of shipments closed in the selected period. Also trend - percentage change Month over Month. A positive number indicates the ratio of RFT shipments has improved this month from the previous month. |
% Auto delivered | Ratio of shipments that are automatically delivered in SCM out of the total number of shipments closed in the selected period. Also trend - percentage change Month over Month. A positive number indicates the ratio of auto delivered shipments has improved this month from the previous month. |
% Auto closed | Ratio of shipments that are automatically closed in SCM out of the total number of shipments closed in the selected period. Also trend - percentage change Month over Month. A positive number indicates the ratio of auto closed shipments has improved this month from the previous month. |

Key facts about selected shipments, showing statistics for the following:
Ratio of lanes where more than 95% of the shipments are RFT out of all lanes.
The most common exception across all lanes.
Ratio of Non-Right First Time (Non-RFT) shipments that have had a temperature excursion.

Top 3 lanes with the most Non-RFT shipments in the selected period.
Item | Description |
---|---|
Lane | Lane of shipment. Origin-destination of shipment. |
% RFT | Ratio of shipments that are RFT out of the total number of shipments closed in the selected period. |
Shipments | Number of shipments closed in the selected period. |
Non-RFT | Number of Non-RFT shipments in the selected period. |
Most common exception | Most common exception for lane. |
Latest shipped | Date last shipment was shipped on lane, in YYYY-MM-DD HH:MM:SS format. |