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Right First Time dashboard

In this section:

Release notes for Right First Time dashboard.

Right First Time dashboard v1.0

Solution

Data & Analytics - Right First Time dashboard

Version

1.0

Type of release

Major

Live release date

14 June 2024

In supply chain management, Right First Time (RFT) typically refers to shipments that need no manual intervention or rework. This is the first full release of Controlant's Right First Time dashboard, in which RFT is defined as shipments that are automatically delivered and closed in Controlant's ​Supply Chain Monitoring system and had no excursions of severity equal to or higher than the excursion severity threshold. A shipment is considered Non-Right First Time if it is either manually delivered, manually closed, or both; or if it has been delivered for more than 150 days without being closed.

Note

Parts of this dashboard are only available in the Premium version. In the free version of the dashboard, graphs or tables will only show data for the top five ranked lanes. For more information, please contact your Customer Success Manager or Customer Operations Manager.

New features

Home tab

The Home tab shows a high-level overview of Right First Time dashboard data:

  • Number of shipments closed in the selected period.

  • Highlights regarding the RFT, auto shipment delivery, and auto shipment closures.

  • Brief summaries about exceptions and lane performance.

Right first time dashboard - home tab

Overview tab

The Overview tab tab shows a breakdown of all your shipments into RFT percentages:

  • manually delivered

  • manually closed

  • both manually delivered and closed

Right first time dashboard - Overview tab

Locations tab

The Locations tab shows more details about RFT and exceptions filtered by lanes, origins, destinations, or countries.

Premium only

Parts of this feature are only available in the Premium version of the dashboard. For more information, please contact your Customer Success Manager or Customer Operations Manager.

Right first time dashboard - Home tab

Exceptions tab

The Exceptions tab shows a deeper dive into the different RFT exceptions and where they occur by:

  • lane (origin - destination)

  • temperature range

  • transportation mode

  • business unit

Premium only

Parts of this feature are only available in the Premium version of the dashboard. For more information, please contact your Customer Success Manager or Customer Operations Manager.

Right first time dashboard - Exceptions tab